Case Study - Ford Motor Company, Bridgend Plant
Background
The Bridgend plant plays a key role in Ford Motor Company's European operations. Among its many activities, the unit produces engines for the Jaguar range of cars.
The Challenge
Historically, all technical manuals were paper-based. The necessary manufacturing process revisions and updates were difficult to control and implement in an efficient and effective manner.
The Solution
Transmedia digitised all technical manuals and linked them to the varying tasks. Scanned information was downloaded to a server managed by the document controller. On-site engineers can now gain instant access to their manuals through touch screens, without the loss of familiarity and authenticity of the hard-copy manuals. The fast response and shared knowledge approach adopted for the solution gained rapid approval by staff and unions.
"We used to handle manuals around the workplace. Now, thanks to Transmedia, who effectively and efficiently digitised all of our technical manuals, we can now control revisions and deliver vital information to our engineers quickly and easily...."
Alun Riley, Reliability Engineer, Plant Engineering
Ford Motor Company, Bridgend
